Grand Hyatt Hong Kong Hotel

Fenomenal, serviço impecavel como poucos que já vi! Vista maravilhosa!

Quarto pequeno comparando com o preço.

Acima de tudo há a salientar a excepcional qualidade de todo o pessoal, desde o de quarto até ao da recepção, aos serviços prestados de lavadaria, limpesa de sapatos, fornecimento de jornais, apoio de secretariado, etc, o que torna a estadia numa muito agradável experiência. Bom pequeno almoço de custo aceitável. A repetir quando em hk.

Perfeito.

I am satisfied with the services the people are very nice and comfort we love it

nothing grand hyatt hong kong is great

Not only is it located at the heart of Hong Kong and the full view of beautiful harbour, the hotel is classy and the restaurants there are all if exquisite quality

It takes some time to walk to MTR

Cleanliness. Staff excellence in efficiency and knowledge and courtesy. Great restaurant options. Good check out time.

The service of the individual staff.

Is a bit dated for the price. Needs upgrading (and we had a suite).

View from Harbour View room was spectacular

On arrival they tried to charge my card for the full amount again. When I said they had taken the money 3 weeks earlier they said it was Booked.net not them, whch wasn;'t true as I had the bank statement with me. After 5 minutes they found the paperwork. Then they asled for a deposit , first 1000 dollars then 3000 dollars in cash as I paid by debit card and they couldn't hold a charge...whch again was rubbish as they did this in the end. You don't need this hassle when you've just arrived Was it a nice hotel, yes. Would I stay there again ...NO thanks.

Everything was perfect from the moment we arrived. The greeting at the door, the reception, the room, the food and especially the service. This hotel is definitely hospitality service at it's best!

Pool hours very short, would have been nice to have an evening swim

I visited this hotel with my family members. The room is so tiny and the toilet is not working properly (i.e. The flush control is not working). It is not an outstanding five star hotel. Four season is better.

Wifi is not available instead you need to pay to connect to an internet provider.

Proximity for conference hall

Great conserge service, nice Chinese restraunt, excellent location

Too long checking in time

Room service far below what must be expected at a hotel in this price range.

the staff were just so courteous, nothing was too hard for them, the hotel and room was great and had everything you could want.The food was also very good and the staff excellent. We would not hesitate to go back there again.Great Hotel.

kindly they offer me up grade room in upper 30 th floor.As a traveller like me it was useful the lunge where in 30th and chef's cooking unforgetabl.The sauna bath belong to the poor is fantastic with nice photogenic view because of huge window, better than four seasons in west.

.To go to central it isa short distance but not very easy Wan Chai station is bit far,taxi is sometimes unkind& unclean.Without london taxi of this hotel will be little unhappy.now even the standard room in this category hotel in HK TV in the bath room is must item .I request one.